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Our Privacy Policy

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1. Information Collection: We collect various types of information through our website, including:

  • Personal Information: This includes details provided by you, such as your name, email address, password, and any communication you engage in with us. We also collect payment details, including credit card information, when you make a purchase.

  • Non-personal Information: This includes data such as your IP address, login information, computer and connection details, browsing behavior, and session information.

2. Purpose of Collection:

  • Providing and Improving Services: We use the collected information to deliver and enhance our services, ensuring a better user experience.

  • Customer Support: Your information enables us to provide ongoing assistance and technical support to our users.

  • Communication: We may contact you with general or personalized service-related notices, promotional messages, or to gather feedback through surveys or questionnaires.

  • Aggregated Data: We create aggregated statistical data and other non-personal information to analyze trends and improve our services.

  • Legal Compliance: We collect and process data to comply with applicable laws and regulations.

  

3. Data Storage: Your data is stored using Wix.com's platform, which employs secure servers, data storage, and databases protected by firewalls to safeguard your information.

 

4. Payment Processing: We utilize direct payment gateways offered by Wix.com, which adhere to PCI-DSS standards for secure handling of credit card information.

 

5. Communication: We may contact you via email, telephone, text messages, or postal mail for various reasons, including account notifications, issue resolution, fee collection, surveys, updates about our company, or enforcement of agreements.

 

6. Opt-Out: If you wish to opt out of data processing, you can contact us at the provided email address, and we will accommodate your request.

 

7. Policy Changes: We reserve the right to modify our privacy policy at any time. Material changes will be immediately posted on the website, and you will be notified to ensure awareness of how your information is collected, used, and disclosed.

 

8. Access and Correction: You have the right to access, correct, amend, or delete any personal information we hold about you. Simply contact us, and we will assist you with your request.

 

We are committed to ensuring the privacy and security of your information. If you have any further questions or need additional clarification, please do not hesitate to reach out to us at support@progressivehandymanservices.com.

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